The Crushing Power of Personal Connections
It is fantastic to meet people at trade shows, but the highlight is always when they tell us how our attachments have been added to their fleet and what happens next.
Do you have one of our units and want to share your story with us?
Here is the story of how about 3,500 miles away, across two different continents, both Ross and Troy have gone through several MB Crusher units and agreed to share a bit of their experience with us.
National Heavy Equipment Show, Toronto, Canada April 2024
Ross Petrolo, owner of North York Shoring and an MB-G1000 grapple. His company specialized in deep foundations, demolition, and excavation and the MB Crusher grapple was the right tool for jobs in downtown Toronto within tight areas of other buildings.
''I've been using it for the past year for many demolition projects. I'm really happy with the build quality and also the cost'' stated Ross.
Hillhead, Buxton, United Kindom, June 2024
Troy Gillette, who operates the MB-S14 trommel bucket for Jason Gillette Groundworks has experienced a speeding up in the productivity cycle. Over the years, he even upgraded to larger buckets, further enhancing his operations.
'' Working with great customer service really helped us'' said Troy
Being able to hear the users at the events has been is always incredibly beneficial and it fuels MB Crusher's commitment to continuous improvement and customer satisfaction. The face-to-face interactions have strengthened our relationship with our customers.
What's next?
The testimonials of Ross Petrolo and Troy Gillet highlight the impact our attachments have on productivity and efficiency for uses. Their stories underscore the importance of delivering high-quality products and exceptional after-sales support, as well as the value of personal connections forged at industry events.
Meeting in person and sharing experiences not only builds stronger relationships but also ensures that MB Crusher remains at the forefront of innovation and customer satisfaction in the industry. While many may be too shy to step in front of a camera during a show, we love hearing from our customers. Please get in touch and share your story with us, via social media or write to us at info@mbcrusher.com
